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Healthcare hospitality for hospitals. Focusing on soft-skills. 12 hours.
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Enhancing Patient Experience: The Art of Healthcare Hospitality
Hospital staff, including nurses, doctors, and administrative personnel
By the end of this course, participants will be able to demonstrate effective communication skills, empathy, and problem-solving abilities in healthcare settings to improve patient satisfaction.
This course is essential for hospital staff to provide compassionate care and create a positive environment for patients, leading to better outcomes and increased patient loyalty.
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