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Healthcare hospitality for hospitals. Focusing on soft-skills. 12 hours.
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Effective Communication Strategies for Healthcare Hospitality
Hospitality and healthcare professionals looking to improve their communication skills
This course will equip participants with the necessary tools to communicate effectively with patients, families, and colleagues, including techniques for handling difficult conversations and resolving conflicts.
Strong communication skills are vital in healthcare hospitality to build trust, reduce misunderstandings, and ensure a positive experience for patients, making this course a must-have for professionals in the field.
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