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Healthcare hospitality for hospitals. Focusing on soft-skills. 12 hours.
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Cultivating Empathy in Healthcare: A Soft Skills Approach
Healthcare professionals, including doctors, nurses, and support staff
Participants will develop a deeper understanding of empathy, learn active listening techniques, and practice empathy-building exercises to enhance patient interactions and relationships.
Empathy is a crucial soft skill in healthcare that can improve patient trust, satisfaction, and overall quality of care, making this course highly valuable for healthcare professionals.
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